Heather Pacan

Global Head of Solutions-PreSales Engineering

Head of Technical Support

An engaging Head of Solutions Engineer with a proven track record of driving customer growth, adoption, and satisfaction for various information technology enterprises. Expertise in delivering dependable and inclusive technical journeys for clients, from small businesses to multinational enterprises.

Known as an accomplished leader who aligns the culture and objectives of geographically dispersed sales support teams to deliver exceptional business outcomes and customer success. Recognized as the 2022 Woman of the Channel for expertise in continuous improvement, team-building, sales enablement, and operational efficiencies.

​Recognized as the 2023 & 2022 Woman of the Channel for expertise in continuous improvement, team-building, sales enablement, and operational efficiencies.

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